There could be a few reasons you might be having trouble.

  1. Check your email address is spelled correctly and you're using the right email/password combination. Be careful with your attempts to log in, your StubHub account will lock after six failed attempts.

  2. Have you forgotten the password? You can request for a new one at the login screen selecting Forgot my password? . Then enter the email address associated with your StubHub account and follow the instructions in your email to change your password.

If you still cannot access your account, please contact us.